Frequently Asked Questions
Maestro Fleet Management; is the end-to-end digitalized fleet management service offered by Otokoç Otomotiv to corporate customers. Regardless of whether the vehicles are rented or owned, it simplifies your operational processes for all vehicles in your fleet, helps you control your costs, and enables you to manage everything through a single platform.
Maestro Connect is a new generation of telematics solutions that enables real-time tracking of your fleet vehicles, analysis of driving behaviors, and risk management.
Some of the features it offers are:
- Vehicle location and movement tracking (via live map)
- Driver behavior analysis and scoring
- Risky usage reports
- Fuel consumption and carbon emission analysis
- Driver coaching and performance monitoring
- Strategic Fleet Planning: It starts with analyzing fleet needs and determining the most suitable services. A comprehensive management plan is created by considering vehicle segmentation, mileage targets, and cost projections.
- Fleet Procurement and Renewal Process: Expert consultancy is provided for new vehicle purchases. The modernization of the existing fleet is supported through trade-in evaluations and second-hand vehicle appraisal services.
- Service and Operation Management: With a wide service network, maintenance, repair, and technical services are provided with corporate standards. Process management is carried out according to the preference of authorized or private service, minimizing operational interruption.
- Maintenance / Damage / Tire Management: All maintenance procedures, damage repairs, and tire change/storage processes are centrally tracked. Vehicle safety and driving comfort are maintained at the highest level.
- Risk and Breakdown Guarantee With services such as 3 Months / 5000 KM Breakdown Guarantee and Mechanical Warranty, technical risks are foreseen in advance, preventing operational disruptions.
- Maestro Connect: Vehicle Technology and Data Monitoring: Through vehicle telemetry systems, live tracking, driving analytics, driver behavior scoring, fuel and carbon emission reporting are provided. This ensures both safe driving and increased efficiency.
- Remarketing and Disposal: For vehicles that have completed their service life, second-hand valuation is performed, and the sales process is managed professionally. Your fleet remains constantly young and efficient.
Maestro Fleet Management offers two different service models: device-based and non-device-based. In device-based services, thanks to the device installed in your vehicle, you can monitor and report your necessary analysis and system controls based on telemetric data such as driving analytics, live tracking, and fuel management.
In non-device-based services, various activities offered under After-Sales Services, such as Periodic Maintenance, Insurance Follow-up, and Consultancy, can be managed from a single invoice and a single location.
Maestro Fleet Management services are valid for all vehicles in the passenger and light commercial segments. Whether owned or rented, all maintenance, repair, breakdown, tire, damage, and telemetry-based management services are offered in an integrated manner for these vehicles. This way, corporate fleets with different usage needs can be managed completely from a single platform.
Comprehensive after-sales services are offered under Maestro Fleet Management. Periodic maintenance of vehicles is carried out in authorized or private service networks; uninterrupted support is provided throughout the process via a 24/7 support line. Operations such as damage management, tire replacement, and provision of replacement vehicles are monitored end-to-end. In addition, maintenance status and service history can be easily tracked via the digital platform.In this way, sustainable and safe use is ensured throughout the entire lifecycle of each vehicle.